How to Add an Issue in the Issue Tracker

 

The Issue Tracker will give you a total picture of your customer base and any issues they may be experiencing. When your company runs into issues.  The issue tracker is commonly used in an organization’s support center to create, update, and resolve reported customer issues, or even issues reported by that organization’s other employees. Entering a new issue can be accomplished very easily. Please follow the steps below to add an issue to the issue tracker.

 

1. Select the Add New Issue button located in the middle of your dashboard.

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2. Then select all the necessary values that help describe the issue.

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  1. Finish filling out the rest of the issue and any additional information. Then be sure to click SAVE & RETURN to complete and save the issue.

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